Privacy Policy

At VIBES CUBE TEKSERVE LIMITED, we take your data security seriously and are committed to protecting your privacy. We only process your data in compliance with the relevant Nigerian data protection regulations and applicable laws.

  1. Data Controller
    VIBES CUBE TEKSERVE LIMITED
    Address: No. 20, Ipaja Road, Alimosho, Lagos State, Nigeria
    Phone: +2348107654321
    Email: support@vibescubetekserve.com
    Website: https://www.vibescubetekserve.com

We are the “controller” of the personal data you provide to us, which means we determine the purposes and means of processing your personal data.

  1. What is Personal Data?
    “Your data” refers to personal data—any information that identifies you, directly or in combination with other data. This includes your name, contact information, and online identifiers.
  2. Your Rights
    You have the right to:

Access, correct, update, or request deletion of your personal information.

Object to processing based on our legitimate interests or for direct marketing purposes.

Restrict processing or request data portability in certain circumstances.

Withdraw consent at any time, where processing is based on your consent.

Lodge a complaint with the appropriate data protection authority.

Please contact us at support@vibescubetekserve.com to exercise these rights.

  1. Personal Data We Collect
    We may collect your personal data in the following ways:

a. Directly from Individuals via Phone
When you contact us via phone at +2348107654321, we collect your name, phone number, and possibly your email address for communication purposes. This processing is necessary:

To respond to inquiries and legitimate business interests.

For pre-contractual communication if you request service-related information.

b. Via the Website Contact Form
When you reach out via our contact form at https://www.vibescubetekserve.com/contact-us, we collect your name, email address, and message content to respond to your inquiry and keep records.

c. By Creating an Account or Placing an Order
When you register or place an order on our website, we collect:

Name

Date of birth

Address

Email address

Phone number

Password

IP address, browser type, OS, and website usage behavior

Purpose:

To process orders, payments, and refunds.

To update your account, detect fraud, and improve site functionality.

With your consent, to send you promotional materials.

d. Automatically Collected Data
We automatically collect technical data when you visit our website:

Device type

Browser and OS type

Pages visited, frequency, and session duration

IP address

Access date and time

This data helps us analyze and improve the website’s functionality and performance.

e. Data from Third Parties
We generally do not collect personal data from third parties. However, in cases involving legal or intellectual property issues, we may obtain data from public or private sources to investigate and take appropriate legal action.

  1. How We Use Your Personal Data
    Your personal data is used to:

Provide services and respond to inquiries.

Fulfill contractual obligations and communicate service updates.

Meet legal and regulatory requirements.

Maintain internal records and conduct accounting or statistical analysis.

Prevent fraud and protect our systems.

  1. Sharing of Your Data
    We may share your data with:

Trusted service providers acting on our behalf (“processors”) to deliver our services.

Legal or regulatory authorities where required by law.

Fraud protection and risk management entities.

If your data is transferred outside Nigeria or the EEA, we ensure appropriate security measures and safeguards are in place, including contractual obligations for data protection.

  1. Data Retention
    We retain personal data only as long as necessary for the purposes outlined above. Retention periods are determined by:

Legal obligations

Statutes of limitations

Potential legal claims

Best practices from regulatory authorities

Once data is no longer needed, it is securely deleted.

  1. Cookies
    a. What Are Cookies?
    Cookies are small text files stored on your device to enhance user experience and remember site preferences.

b. Types of Cookies Used
Essential Cookies: Enable site functionality like login and shopping cart.

Analytics Cookies: Track how visitors use the site to improve performance.

User Preference Cookies: Remember user choices to personalize experiences.

Interest-Based Advertising Cookies: Show relevant ads based on your browsing behavior.

c. How to Opt Out
You can disable cookies through your browser settings. Visit:

www.youronlinechoices.com to manage ad-related cookies.

The World Wide Web Consortium’s website for guidance on managing cookies.

Please note: Disabling cookies may affect your site experience.

  1. Credit and Debit Card Security
    We do not store your payment card details. We will never request login credentials via email. If you receive such a request, please contact us immediately at support@vibescubetekserve.com.
  2. Updates to This Policy
    We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we update it, we will revise the “Last Updated” date and, where appropriate, notify you via our website or email.

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